holddown at once. Volume Down. and. Power. for 1-2 seconds. =. The screen flashes white. Your device captures the entire screen and saves it as a photo . SOLUTION I noticed the same black screen issue using Google to access Amazon. This is NOT an Amazon issue. It is a browser issue. As a test, I opened Amazon in Firefox, and "print screen" worked fine. Based on a comment above, updating to Google Chrome may solve the problem as well. 22 people found this reply helpful. Runa virtual machine and run Netflix in virtual machine, and then take screenshot of virtual machine from host. Just tested it using a vm in Hyper-V on Windows 10 using snip and sketch and it worked fine. I assume it would work with virtualbox or VMware if you use Home. Printscreen button, edit in a paint program. honestly it's impossible to take a screenshot or even screen record while Netflix application is being used, as software algorithm and paradigm is such that it has fully functional access to your system settings and disables the functionality of taking screenshots or record the screen .

how to screenshot in netflix android black screen